Question 1

How do I choose the right size?

Accepted Answer

Every product page links to the size guide, which lists garment measurements in inches. If you fall between two sizes, take the larger one for a relaxed fit — or send us your measurements before ordering and we will confirm.

Question 2

Where do you ship?

Accepted Answer

We ship across India. Shipping is free on orders over ₹999; below that a flat ₹49 is added at checkout.

Question 3

How long will delivery take?

Accepted Answer

Stock orders are processed within 24–48 hours and usually arrive 3–5 business days after dispatch. Customized and made-to-order pieces take 7–10 business days before dispatch.

Question 4

Can I cancel my order?

Accepted Answer

Yes, from your account, as long as the order has not been dispatched. Once it ships, the return policy applies after delivery instead.

Question 5

What is your return window?

Accepted Answer

Eligible items can be returned within 7 days of delivery. They must be unused, unwashed, undamaged, and returned with their original tags and packaging.

Question 6

Are sale and customized items returnable?

Accepted Answer

Customized, altered and made-to-order pieces are not returnable, because they cannot be resold. Sale items are returnable only if they arrive damaged, defective, or incorrect.

Question 7

How do refunds work?

Accepted Answer

Approved refunds are processed after a quality check. Prepaid orders are refunded to the original payment method; cash-on-delivery orders are refunded by bank transfer or store credit.

Question 8

How do I track my order?

Accepted Answer

Use the Track Order page with your order number and the email you checked out with. Signed-in customers can also see every order under My Account.

Question 9

Do you take bulk and wholesale orders?

Accepted Answer

Yes — that is a large part of what we do. Request a quote from the B2B page with your quantities, sizes and branding requirement, and we will come back with tiered pricing and a timeline.

Question 10

Can you print or embroider our logo?

Accepted Answer

Yes. Upload your artwork on the customization page or send it with your bulk enquiry. We will confirm placement, colours and the print method that suits your fabric.

Question 11

Will the colour match the photos exactly?

Accepted Answer

We photograph products carefully, but slight variation is normal — dye lots, fabric finish and screen calibration all shift how a colour reads.

Frequently asked questions

Still need a hand?

How do I choose the right size?−

Where do you ship?+

How long will delivery take?+

Can I cancel my order?+

What is your return window?+

Are sale and customized items returnable?+

How do refunds work?+

How do I track my order?+

Do you take bulk and wholesale orders?+

Can you print or embroider our logo?+

Will the colour match the photos exactly?+

Still need a hand?