Terms of service
The agreement between you and us when you shop or order.
Last updated: September 2026
Accepting these terms
Browsing the store or placing an order means you accept these terms. We update them from time to time; the version in force is the one published here on the day you order.
Accounts
You are responsible for keeping your login details private and for activity under your account. Tell us straight away if you think someone else has access. We may suspend an account used for fraud, abuse, or repeated payment failures.
Products and accuracy
We photograph and describe products as accurately as we can. Colour, texture and handfeel still vary between dye lots and between screens, and measurements carry a normal manufacturing tolerance of about half an inch. That variation is not a defect.
Pricing and payment
All prices are in Indian Rupees and include GST unless stated otherwise. Payment is taken before dispatch, except on cash-on-delivery orders. If a price or stock level is published in error, we may cancel the affected order and refund it in full rather than honour a mistake.
Order acceptance
Your order is an offer to buy. It is accepted when we confirm dispatch. Until then we may decline it — for stock, payment, delivery-area or fraud-screening reasons — and refund anything already paid.
Customization and artwork
When you send artwork for printing or embroidery, you confirm you own it or have permission to use it, and that it does not infringe anyone else. We may decline work that appears infringing, unlawful or hateful. Production starts from the proof you approve, so approved proofs cannot be changed afterwards and customized goods are not returnable.
Bulk and B2B orders
Bulk quotes are valid for the period stated on the quote and are subject to a confirmed size split and artwork. Production timelines run from the date the advance and the approved proof are both received. Bulk terms in a signed quote or purchase order override the general terms here.
Delivery, returns and refunds
Delivery is covered in the shipping policy, and returns and refunds in the return and refund policies. Those pages form part of these terms.
Intellectual property
The site, its photography, copy and designs belong to us or our licensors. You may not copy, scrape or republish them commercially without written permission. Your own artwork stays yours.
Liability
We are liable for what the law does not let us exclude, including death or personal injury caused by negligence and any liability for fraud. Beyond that, our total liability for a claim is limited to the amount you paid for the order it concerns, and we are not liable for indirect or consequential loss such as lost profit or lost business.
Governing law
These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over disputes arising from them.
