Shipping & delivery

In-stock orders are packed and handed to the courier within 24–48 working hours. Customized, printed, embroidered and made-to-order pieces are dispatched in 7–10 working days, because production starts only after your artwork and size split are approved.

Bulk and wholesale runs are quoted with their own timeline at the time of the quote, and that timeline supersedes the one above.

Most metro addresses receive their parcel 3–5 working days after dispatch. Tier 2 and 3 towns typically take 4–6, and the North East, Jammu & Kashmir, Ladakh and the island territories take 6–9. You can check the estimate for your own pincode on any product page before you order.

Shipping is free on orders over ₹999. Below that a flat ₹49 is added at checkout. There are no other handling or packaging fees, and the price you see at the payment step is the final one.

Cash on delivery is available across most of India. It is not offered on customized or made-to-order pieces, on bulk orders, or in a small number of pincodes the courier network does not cover for COD. The checkout pincode check tells you before you commit.

Once your parcel is picked up we send the courier name and tracking number by email. You can follow it from the Track Order page with your order number, or from My Account if you were signed in when you ordered.

Couriers make three delivery attempts. If all three fail, or the address turns out to be incorrect or unreachable, the parcel comes back to us. We will contact you to arrange a re-dispatch; on prepaid orders you can instead ask for a refund, less the return freight actually incurred.

We currently ship retail orders within India only. We do export in bulk — if you are ordering for a business outside India, start with a bulk enquiry and we will quote freight and duties with the order.