Privacy policy

We collect what you give us and what the site needs to work:

• Account and order data — name, email, phone, billing and delivery addresses, order history, and GST number on business orders.
• Content you upload — artwork, logos and design files submitted for customization or a bulk quote.
• Support history — enquiries, return requests and the messages exchanged about them.
• Technical data — device, browser, IP address and pages viewed, used to keep the site secure and working.

To process and deliver orders, produce customized work, handle returns and refunds, answer support requests, prevent fraud and abuse, meet tax and accounting obligations, improve the site, and send marketing only where you have opted in.

Card, UPI and net-banking details are collected and processed by our payment partners on their own systems. We never see or store full card numbers, UPI PINs or banking credentials — we receive only the result of the transaction and a reference for it.

Designs, logos and files you upload are used to produce your order and nothing else. We do not resell them, add them to our catalogue, or use them in marketing without asking you first.

Only the parties needed to complete what you asked for: payment gateways, courier and logistics partners, email and messaging providers, and the technology vendors that host and secure the site. Each receives the minimum they need. We also disclose information where the law requires it. We do not sell personal data.

Order, invoice and tax records are kept for as long as Indian tax law requires. Account details are kept while your account is open. Marketing consent is kept until you withdraw it. Uploaded artwork is kept while the order is live and for a reasonable reorder window after it.

You can ask us to show you what we hold, correct it, or delete it where we are not required to keep it. Every marketing email carries an unsubscribe link, and cookies can be limited in your browser settings — see the cookies policy.

Traffic is encrypted in transit, passwords are stored hashed rather than in readable form, and access to customer data is limited to the people who need it. No system is perfectly secure, so if a breach ever affects your data we will tell you.

The store is not intended for children under 18. We sell kidswear to adults buying for children, and we do not knowingly collect data directly from a child.

Privacy requests and questions go through the contact page. We answer within 30 days.